FeedMail Blog

From 2024-08-26 19:46 to 2024-08-27 11:21 UTC FeedMail had an outage. Until 2024-06-26 20:34 FeedMail was completely down. For the remainder of the outage most emails not sent. It is expected that no feed updates were lost during this outage. Updates would only be lost if they were only present on the feed within the 50min of total outage. Most feeds ensure that updates are present for days so this would not be an issue. Notifications have been delayed and should be sent by 2024-08-27 12:31. This may take longer if your mail provider applies limits and FeedMail needs to retry delivery at a later time. Update : All delayed notifications have been sent successfully. Timeline All times are in UTC . 2024-08-26 19:46 Start FeedMail goes down.   19:53 Detection Automated monitoring reported that feeds were not being checked. 20:34 The Database IP was hardcoded, restoring most functionality. 2024-08-27 11:21 Resolution FeedMail was switched external DNS. 11:24 Schedule of dela

Due to an oversight category filters did not apply to digests. This has been corrected and future digests will be filtered by your selected categories. If you do not want this filtering to occur please update your filters to "Ignore selected categories" and deselect all categories to inactivate the filter.

You can now configure your subscriptions to send in "Thumbnail Only" mode. This will include just the title and thumbnail in the body. This is especially useful for Digests where scanning thumbnails is faster than needing to skip over often uninteresting descriptions. Updates that don't have thumbnails will just show a title (like "No Content" mode). You can configure Thumbnail Only mode for any subscription on its settings page.

It is now possible to set a digest as your default subscription target. This will make new subscriptions go to the selected digest by default. To make use of this new feature simple head over to the Default Subscription Target section of the Your Account page. From there you can select a digest as the default target for new subscriptions or change the target back to any email on your account.

It was recently discovered that the FeedMail support address was rejecting messages. These support requests have not been received. This situation has now been resolved. If you require support please re-send your request . There are no currently open requests awaiting responses. Any request sent in the past has been lost. We are very sorry about this loss of support. FeedMail strives to respond to all requests within one business day. Typically we respond within a few hours. We don't know the exact time that this started, but we noticed a configuration change that affected the intended email address. It is likely that this change occurred on 2024-04-02 as some other support settings were being adjusted at that time. This would mean that for the past 6 weeks support messages were being lost. Our testing shows that users should have received a rejection message with the subject " [Rejected] " followed by the original subject. And the following body: Unfortunately, your emai

We have recently made some small improvements to digest emails. These features will be available in future digests to all users. No action is required on your part. Digests will now contain a table-of-contents at the top of the email. This provides a short summary of what to expect and in some mail clients you will be able to click items in the table of contents to jump directly to that feed or entry. The table of contents will not be shown if all of the subscriptions in the digest have the "No Content" option enabled. Digests will now show the categories of each entry. This provides a quick overview of what to expect for each post as well as indicates how the posts can be filtered. (Click on the category chip to jump straight to the filter settings for that feed.) As always; if you have any feedback about this change or other suggestions feel free to reach out to our support team , we are always happy to chat.

Most YouTube feeds have not sent new notifications since 2023-10-02 14:20 UTC. We will be triggering a manual YouTube feeds over the next hour and all missing notifications will be sent. If you have any missing notifications after 2023-10-05 14:00 UTC please reach out to support. Update 14:00 : All updates have been sent. If you believe that you are still missing updates feel free to reach out. The rest of this post is a technical analysis of the issue. Background This was caused due to recent emergency response to YouTube WebSub notifications. The emergency response was necessary is due to the following factors. YouTube WebSub posts are not spec compliant and do not contain the required information to send notifications. Therefore FeedMail uses these notifications as a "ping" to re-fetch the feed. YouTube often sends notifications before the entries appear in the feed. The exact reason is not known but sometimes entries do not appear for up to an hour after the WebSub push.